Ranking: 6
"Support for SW66 to deal with incident handling. We need somebody with GCP knowledge in order to solve incidents related with SW66 architecture. He should be able to understand and mane the configuration for SW66 based on Google Cloud. Incident handling, monitoring, configuration and improvement.Attend incidents raised by the customer and/or raised through monitoring systems. React on time with compliance to our SLAs. Solve incidents for SW66 understanding the architecture based on GCP. Get in contact with the customer if needed. Estimate resolution time and inform accordingly. Generate reports. Improve configuration to reduce costs. Be proactive and resolutive."
"Support for SW66 to deal with incident handling. We need somebody with GCP knowledge in order to solve incidents related with SW66 architecture. He should be able to understand and mane the configuration for SW66 based on Google Cloud. Incident handling, monitoring, configuration and improvement.Attend incidents raised by the customer and/or raised through monitoring systems. React on time with compliance to our SLAs. Solve incidents for SW66 understanding the architecture based on GCP. Get in contact with the customer if needed. Estimate resolution time and inform accordingly. Generate reports. Improve configuration to reduce costs. Be proactive and resolutive."